Together Care Australia
Compliance
Disability
- No NDIS enforcement actions
- NDIS Registered Provider
- Unknown NDIS audit results
Financial
- ABN registration active
- No ASIC financial distress notices
- Current financials not available
Media Mentions
No media mentions found
Heartstead Quality Reports
Unhappy mother (Family/Friend) — Mermaid Waters, QLD
Reported on 9 Jul 2026
Would Definitely Not Recommend for similar needs
Staff Quality of care staff, training and professionalism | |
Safety Physical safety measures and emergency preparedness | |
Home Environment Physical environment, cleanliness and accessibility | |
Daily Life Support for daily activities and personal choice | |
Communication Information sharing and responsiveness |
AVOID THIS PROVIDER,.
What made the Daily Life poor was: No Structure or Routine, staff rostered on for over 24-hour shifts, no activities, very casually run, best to avoid, do not give more or extra funding when asked, services promised and not given, dishonest, double check invoices.
Participant began self-harm at this property with this provider and had never done this before.
No mealtimes, or any kind of routine for sleep or getting up in the morning, medications given hours too late, poor management, making mental health and physical health worse, did more damage than good, participant destabilised even more by being told it was not his home. Made to feel he had no rights. Used large amounts unprescribed medications to sedate participant.
Owner actually lives overseas but lies and pretends he is in NSW
Best suited for: anyone who wants to be neglected and abused basically no one on NDIS that needs support of any kind and no one vulnerable and need to trust those being paid to take care of you.
This is the Faulty Towers of NDIS SIL houses, unfortunately doing damage that takes a very long time to undo if at all.
Discussion Online
Staff
Workplace compliance
Homes
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- Mermaid Waters 'Beach House'Mermaid Waters, QLD 4218
- Collaroy Plateau 4-bedroom female SIL home Northern BeachesCollaroy Plateau, NSW 2097
- Collaroy Plateau 4-bedroom SIL home Northern BeachesCollaroy Plateau, NSW 2097